Outsource Customer Service
Your customer service department
from as little as £990
One fixed rate of £990 per customer service worker
contact us and book the team you need
Pricing
Shared Customer Service
The final price is determined after understanding the tasks and negotiations.
Shared Customer Service
1 exclusive agent
8 hour per day / 5 days per week
1 language English
From 990 GBP / 1150 EUR
- Dedicated Team Leader
- Direct contact to the team
- Adopted workflow to your business processes
- Handling on your software
- Quick and flexible onboarding process
- Team training
- Customer Success Manager Support
- Quality Assurance Systems
- Reporting every month
Shared Customer Service Team 24/365/7
5 exclusive agents
1 language English, 24/365/7 coverage
All channels
From 4950 GBP / 5750 EUR
- Dedicated Team Leader
- Direct contact to the team
- Adopted workflow to your business processes
- Handling on your software
- Quick and flexible onboarding process
- Team training
- Customer Success Manager Support
- Quality Assurance Manager
- Quality Assurance Systems
Reporting every month
Pricing
Exclusive Customer Service
The final price is determined after understanding the tasks and negotiations.
Exclusive Customer Service
1 exclusive agent
8 hour per day / 5 days per week
1 language English
From 1190 GBP / 1390 EUR
- Dedicated Team Leader
- Direct contact to the team
- Adopted workflow to your business processes
- Handling on your software
- Quick and flexible onboarding process
- Team training
- Customer Success Manager Support
- Quality Assurance Systems
- Reporting every month
Exclusive Customer Service Team 24/365/7
5 exclusive agents
1 language English, 24/365/7 coverage
All channels
From 5950 GBP / 6950 EUR
- Dedicated Team Leader
- Direct contact to the team
- Adopted workflow to your business processes
- Handling on your software
- Quick and flexible onboarding process
- Team training
- Customer Success Manager Support
- Quality Assurance Manager
- Quality Assurance Systems
Reporting every month
Custom Exclusive Customer Service Team 24/365/7
Number of team members according to your real needs
Multi languages. All channels, 24/365/7 coverage
From 1190 GBP / 1390 EUR
- Dedicated Team Leader
- Direct contact to the team
- Adopted workflow to your business processes
- Handling on your software
- Quick and flexible onboarding process
- Team training
- Customer Success Manager Support
- Quality Assurance Systems
- Reporting every month
- Quality Assurance Manager
Our specialisations:
E-commerce customer service
We have been running e-commerce sales companies for over 10 years. So I perfectly understand the needs of this sector. We know the regulations of the largest marketplaces such as Amazon, eBay, AliExpress, Kaufland, CDiscount, Shopify, etc.
And we know how to serve clients on them to keep account health at a high level and meet the targets imposed by the platforms.
Your e-commerce customer service team in practice:
- from £990 per month per employee (no additional hidden costs)
- A dedicated team leader who will ensure the highest quality and train new employees
- Customer service available 24/7/365
- We support all languages available on Amazon, eBay, AliExpress
- 10+ years at the biggest marketplaces as Amazon, eBay, AliExpres
- Customer satisfaction rate of 97%
- Cost reduction for your business from 30% to even 60% per month
iGaming customer service
Why to choose us?
Thanks to our experience in servicing our current customers, we perfectly know customer service procedures and requirements in iGaming industry (mainly in UK),
You do not have to worry about expanding the team if necessary – recruiting and training an employee is on our side, Some of our clients deal with sensitive data – we know KYC, GDPR, AML, and other in UK very well, If, after getting acquainted with your business and consulting with you, we find that the helpdesk can reduce the number of employees or accelerate and improve the work of CS – we will find the best one, introduce it to your company and carry out all necessary integrations
What you can get from our service:
- reduce employee costs from 30 to even 60% compared to what you had to pay in the UK or west EU
- reduce the cost of the office based to zero,
- increase the popularity of the website, thanks to the fact, among other things, that we are able to provide 365/24/7 customer service, we are one of the few platforms that has a non-stop chat available even on bank holidays. previously, the companies were simply not able to do this with the regular office staff
- improve financial performance thanks to the improvements we propose in the course of our work, going beyond our outsourced customer service responsibilities
- in addition, you can avoided doing things costs high and may you don not know how to do, namely:◾ recruitment, ◾ looking for and training a manager ◾ team management ◾ customer service
Payment provider customer service
Some of our clients deal with sensitive data – we know KYC, GDPR, AML, and other in UK very well,
Mostly they are from payments provider industry. We know how to operate and how carefully we have to be when we work on sensitive data.
Your customer service team in practice:
- from £990/1150 EUR per month per employee (no additional hidden costs)
- A dedicated team leader who will ensure the highest quality and train new employees
- Customer service available 24/7/365
- Hot line (calls available).
- We support most of EU languages.
- Customer satisfaction rate of 97%
- Cost reduction for your business from 30% to event 60% per month
7 days for free to test our service
What is outsourcing and why is worth to use it?
Employee outsourcing is a service thanks to which your company doesn’t have to go through the entire process of recruiting new employees.
Employee leasing concerns the hiring of employees who are delegated to perform specific tasks. The advantage of this situation is saving time, it’s on our side to find the right candidate for a job that will meet your requirements.
Outsourcing
We offer 10 days for free to test our service, if you are not satisfied with the quality you can cancel your cooperation with us. Try us out.
Let’s.Pro does not charge any additional fees – one fixed rate of £990 per customer service worker
The departments we have built have experience with sensitive data, we know how to handle KYC rules and how to comply with GDPR rules.
We have our own proprietary recruitment and management systems and years of experience in leading teams and recruitment. We are constantly active in various international collaborations across a range of industries. An out-of-the-box style of working and delivering projects right to the very end is our hallmark. Stay professional and start the adventure with us. Outsource Customer Service department with us.